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CfT: ID 6555532 - Utility Regulator - Customer Care Register Project Manager
- Tender submission deadline in (days/hours):
- 9/12
- Buyer Organisation:
- CPD - Supplies and Services Division
- Title:
- ID 6555532 - Utility Regulator - Customer Care Register Project Manager
- CfT CA Unique ID:
- SSD-7523
- Evaluation Mechanism:
- MAT
- Description:
- The Northern Ireland Authority for Utility Regulation (UR) requires a Supplier to develop, implement and manage the delivery of a project plan for Phase 1 (only) of the Customer Care Register project. This phase will see the development and implementation of a joint electricity and gas CCR (referred to as the ‘energy CCR’). The energy CCR will be a two-tiered register with a medical tier (for those reliant on electricity for healthcare needs and those with a terminal illness) and a needs-based tier. The water CCR will remain as a single tiered CCR during Phase 1 and needs-based recording will not be introduced for water during this phase. Further details on requirements are outlined in the Specification document.
- Services, Works, Goods:
- Services
- CPC Category:
- Research and development services
- Directive:
- UK
- Procedure:
- Open/Competitive Flexible
- CfT Involves:
- A Public Contract
- First Cycle:
- Public
- Tender Structure Envelope Type:
- Qualification/Technical/Financial
- Special Regime Contract:
- No
- CPV Codes:
- 71314000-Energy and related services
71314200-Energy-management services
71314300-Energy-efficiency consultancy services
09300000-Electricity, heating, solar and nuclear energy
73110000-Research services
73200000-Research and development consultancy services
73210000-Research consultancy services
90713000-Environmental issues consultancy services
72224000-Project management consultancy services
73000000-Research and development services and related consultancy services
73220000-Development consultancy services
79210000-Accounting and auditing services
79200000-Accounting, auditing and fiscal services - Contact Point:
- SSDAdmin.CPD@finance-ni.gov.uk
- Publish on behalf of:
- Utility Regulator Northern Ireland
- Award per Item:
- No
- NUTS codes:
- UKN
- Above or Below Threshold:
- Above
- Time-limit for receipt of tenders or requests to participate:
- 05/10/2026 15:00
- End of clarification period:
- 25/09/2026 15:00
- Upload of documents within the clarifications:
- Yes
- Tenders Opening Date:
- 05/10/2026 15:30
- Allow suppliers to make an online Expression Of Interest:
- Yes
- Contract awarded in Lots:
- No
- EU funding:
- No
- Multiple tenders will be accepted:
- No
- Contract duration in months or years, excluding extensions:
- 2 years
- Validity of Tender in days or months:
- 90 days
- Date of Publication/Invitation:
- 04/09/2026 14:05