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CfT: P-3271 IT Hardware Maintenance and Support Services

Buyer Organisation:
Translink
Title:
P-3271 IT Hardware Maintenance and Support Services
CfT CA Unique ID:
TLK-1269
Evaluation Mechanism:
MAT
Description:
Translink is seeking to appoint a single supplier to support their Information Services Division with delivery of the following service areas: a. Hardware maintenance (physical servers, SAN/NAS, client devices eg laptops, desktops, and printers)  b. Out of hours support (break / fix SLA for physical servers - 24 hours per day, 7 days per week, with a 4 hour response, 4 hour fix agreement). c. Business continuity services and testing  d. Transition and transformation services (e.g. transition from one operational site(s) to an alternative/implementing new services e.g. print management.) Your response must be submitted via the relevant call for tender (CfT). No other method of submission will be accepted.
Services, Works, Goods:
Services
CPC Category:
Maintenance and repair services
Directive:
UK
Procedure:
Open/Competitive Flexible
CfT Involves:
A Public Contract
First Cycle:
Public
Tender Structure Envelope Type:
Qualification/Technical/Financial
Special Regime Contract:
No
CPV Codes:
72000000-IT services: consulting, software development, Internet and support
72110000-Hardware selection consultancy services
72120000-Hardware disaster-recovery consultancy services
72130000-Computer-site planning consultancy services
72140000-Computer hardware acceptance testing consultancy services
72150000-Computer audit consultancy and hardware consultancy services
Contact Point:
procurement@translink.co.uk
Award per Item:
No
NUTS codes:
UKN
Above or Below Threshold:
Above
Time-limit for receipt of tenders or requests to participate:
31/03/2026 12:00
End of clarification period:
16/03/2026 12:00
Upload of documents within the clarifications:
Yes
Tenders Opening Date:
31/03/2026 12:30
Allow suppliers to make an online Expression Of Interest:
Yes
Contract awarded in Lots:
No
EU funding:
No
Multiple tenders will be accepted:
No
Contract duration in months or years, excluding extensions:
36 months
Validity of Tender in days or months:
120 days
Date of Publication/Invitation:
25/02/2026 14:10
Publication Date of Contract Award Notice:
29/05/2026 11:30