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CfT: ID 6127895 - DoJ - OPONI - Provision, implementation and Support of a Case Management System and On-line Complaints Portal

Buyer Organisation:
CPD - Supplies and Services Division
Title:
ID 6127895 - DoJ - OPONI - Provision, implementation and Support of a Case Management System and On-line Complaints Portal
CfT CA Unique ID:
SSD-7182
Evaluation Mechanism:
MAT
Description:
The Office of the Police Ombudsman (OPONI) (Buyer / Authority) has a requirement for the provision of a COTS solution for the Provision, Implementation and Support of a Case Management System with one-way customer portal. OPONI requires a managed solution which will transform its current investigations tools and processes and deliver efficiencies by exploiting current and emerging technology matched to the current and future needs of OPONI’s continuous improvement priorities. Suppliers should refer to the ID 6127895 -Schedule 2 - Specification for full detail on the deliverables/requirements of this contract.
Services, Works, Goods:
Services
CPC Category:
Computer and related services
Directive:
UK
Procedure:
Open/Competitive Flexible
CfT Involves:
A Public Contract
First Cycle:
Public
Tender Structure Envelope Type:
Qualification/Technical/Financial
Special Regime Contract:
No
CPV Codes:
72000000-IT services: consulting, software development, Internet and support
72200000-Software programming and consultancy services
72300000-Data services
72212311-Document management software development services
72416000-Application service providers
48000000-Software package and information systems
48311000-Document management software package
48311100-Document management system
48422000-Software package suites
48517000-IT software package
Contact Point:
SSDAdmin.CPD@finance-ni.gov.uk
Publish on behalf of:
Police Ombudsman Northern Ireland
Award per Item:
No
NUTS codes:
UKN
Above or Below Threshold:
Above
Time-limit for receipt of tenders or requests to participate:
07/11/2025 15:00
End of clarification period:
03/10/2025 00:00
Upload of documents within the clarifications:
Yes
Tenders Opening Date:
07/11/2025 15:30
Allow suppliers to make an online Expression Of Interest:
Yes
Contract awarded in Lots:
No
EU funding:
No
Multiple tenders will be accepted:
No
Contract duration in months or years, excluding extensions:
66 months
Validity of Tender in days or months:
90 days
Date of Publication/Invitation:
12/09/2025 18:05
Publication Date of Contract Award Notice:
03/02/2026 14:17