ID 5218836 - TEO - VVSNI - Support, Maintenance and Development of the Victims and Survivors Service Management Information System
CfT CA Unique ID:
SSD-6263
Evaluation Mechanism:
Best Price-Quality Ratio
Description:
The Victims and Survivors Service (VSS) delivers support and services to improve the health and wellbeing of victims and survivors. VSS deliver funding and support on behalf of The Executive Office and provide help and assistance to the Victims, Survivors and those impacted by Troubles, Conflict, Historical Institutional Abuse and Mother and Baby Institutions, Magdalene Laundries and Workhouses. VSS are seeking a supplier for the provision of Support, Maintenance and Development of the Victim Information Management (VIM) System, a bespoke MS Dynamics-based CRM system. This system was implemented in 2017 and currently runs on Microsoft Dynamics 365 Version 2104 (9.1.24.11) (DB 9.1.24.11) on-premises. The Supplier is required to provide a fully managed (end to end) Support Service. This will include all aspects of support and maintenance as well as changes to, and enhancements of, all aspects of the Service
Procurement Type:
Services
CPC Category:
Computer and related services
Directive:
2014/24/EU (Classic)
Procedure:
Open
CfT Involves:
A Public Contract
CPV Codes:
72000000-IT services: consulting, software development, Internet and support 72400000-Internet services 72500000-Computer-related services 72212780-System, storage and content management software development services 72212783-Content management software development services 48000000-Software package and information systems 48600000-Database and operating software package 48800000-Information systems and servers 48780000-System, storage and content management software package 72222300-Information technology services 72212731-File security software development services 72212732-Data security software development services 72700000-Computer network services
Contact Point:
SSDAdmin.CPD@finance-ni.gov.uk
Publish on behalf of:
The Executive Office
Award per Item:
No
Inclusion of e-Auctions:
No
NUTS codes:
UKN
Above or Below OJEU Threshold:
Above
Time-limit for receipt of tenders or requests to participate:
28/11/2024 15:00
End of clarification period:
14/11/2024 00:00
Upload of documents within the clarifications:
Yes
Tenders Opening Date:
28/11/2024 15:30
Allow suppliers to make an online Expression Of Interest:
Yes
Contract awarded in Lots:
No
EU funding:
No
Multiple tenders will be accepted:
No
Contract duration in months or years, excluding extensions: