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CfT: ID 3961496 - NIPSO – Development, support and maintenance of the Northern Ireland Public Services Ombudsman Website – PME

Buyer Organisation:
CPD - Supplies and Services Division
Title:
ID 3961496 - NIPSO – Development, support and maintenance of the Northern Ireland Public Services Ombudsman Website – PME
CfT CA Unique ID:
SSD-5031
Evaluation Mechanism:
Price/Cost Effectiveness
Description:
***PRE MARKET ENGAGEMENT EXCERCISE *** NIPSO wishes to establish a contract with a supplier to develop, support and maintain a new website, www.nipso.org.uk/. This will be a modern, engaging, single-point website which provides a gateway for complainants to access information and guidance on submitting a complaint about a public body (NIPSO), a complaint about a councillor (NILGCS) and about the judicial appointments process (NIJAO). Key functions of the website: • Providing information and guidance on the complaints process for NIPSO, NILGCS and NIJAO. • Providing the opportunity to submit a complaint across NIPSO, NILGCS and NIJAO. • Access to annual reports, strategic/corporate plans and spending. • Promoting findings and recommendations from investigations (NIPSO) and outcomes following adjudications (NILGCS). • General news, job opportunities and contact details across each service area. There is also a requirement to develop learning management systems/portals. One for NIPSO to enable public bodies to upskill their staff on complaints handling via online modular sessions, and through virtual training sessions, and the other for NILGCS to upskill councillors on the Code of Conduct. The objectives of this exercise are to: • gain initial supplier awareness, engagement and opinion, • provide confidence around viability of concept; • gain insight to the market possibilities and potential innovative solutions; • understand risks and issues not previously considered; • inform the Outline Business Case; • inform the Procurement Strategy; and • prevent the department from advertising an unachievable project **PLEASE NOTE: ALL COMPLETED QUESTIONNAIRES MUST BE SUBMITTED VIA THE MESSAGING FUNCTION on eTendersNI (under reference ID 3961496), BEFORE 3PM ON FRIDAY 11 FEBRUARY 2022**.
Services, Works, Goods:
Services
CPC Category:
Computer and related services
Directive:
Old Classic
Procedure:
Open
CfT Involves:
A Public Contract
CPV Codes:
72000000-IT services: consulting, software development, Internet and support
72222300-Information technology services
72212610-Database software development services
48000000-Software package and information systems
48783000-Content management software package
48780000-System, storage and content management software package
72212780-System, storage and content management software development services
72212783-Content management software development services
48612000-Database-management system
72212600-Database and operating software development services
72212220-Internet and intranet software development services
72413000-World wide web (www) site design services
72415000-World wide web (www) site operation host services
Contact Point:
SSDAdmin.CPD@finance-ni.gov.uk
Publish on behalf of:
Northern Ireland Public Services Ombudsman
Award per Item:
No
NUTS codes:
UKN
Above or Below Threshold:
Below
Time-limit for receipt of tenders or requests to participate:
11/02/2022 15:00
End of clarification period:
04/02/2022 15:00
Upload of documents within the clarifications:
Yes
Tenders Opening Date:
11/02/2022 15:30
Allow suppliers to make an online Expression Of Interest:
Yes
Contract awarded in Lots:
No
EU funding:
No
Multiple tenders will be accepted:
No
Contract duration in months or years, excluding extensions:
1 months
Validity of Tender in days or months:
90 days
Date of Publication/Invitation:
28/01/2022 08:29