View CfT Workspace
CfT: RfI - Customer Contact Billing and Collection Services (CBC) Renewal Programme
- Buyer Organisation:
- NI Water and its subsidiaries
- Title:
- RfI - Customer Contact Billing and Collection Services (CBC) Renewal Programme
- CfT CA Unique ID:
- NIW-750
- Evaluation Mechanism:
- Best Price-Quality Ratio
- Description:
- Before launching a procurement procedure to replace existing services and solutions currently supporting channels, customer contact, billing and debt management, NI Water is conducting a formal Pre-Market Engagement (PME) exercise. At a summary level this is intended to inform the marketplace of NI Water’s current position, needs, target outcomes, and thoughts around procurement approach as well as engage with solution vendors and integrators to inform NI Water in support of developing requirements, Target Operating Model, procurement strategy and business case.
- Services, Works, Goods:
- Services
- CPC Category:
- Computer and related services
- Directive:
- Old Utilities
- Procedure:
- Open
- CfT Involves:
- A Public Contract
- CPV Codes:
- 72000000-IT services: consulting, software development, Internet and support
72200000-Software programming and consultancy services
72100000-Hardware consultancy services
72300000-Data services
72400000-Internet services
72500000-Computer-related services
72600000-Computer support and consultancy services
72700000-Computer network services
72800000-Computer audit and testing services
72900000-Computer back-up and catalogue conversion services
72210000-Programming services of packaged software products
72220000-Systems and technical consultancy services
72230000-Custom software development services
72240000-Systems analysis and programming services
72250000-System and support services
72260000-Software-related services
72510000-Computer-related management services
72540000-Computer upgrade services
72590000-Computer-related professional services - Contact Point:
- sourcing@niwater.com
- Award per Item:
- No
- NUTS codes:
- UK UKN
- Above or Below Threshold:
- Above
- Time-limit for receipt of tenders or requests to participate:
- 30/07/2021 15:00
- End of clarification period:
- 23/07/2021 15:00
- Upload of documents within the clarifications:
- Yes
- Tenders Opening Date:
- 30/07/2021 15:30
- Allow suppliers to make an online Expression Of Interest:
- Yes
- Contract awarded in Lots:
- No
- EU funding:
- No
- Multiple tenders will be accepted:
- No
- Contract duration in months or years, excluding extensions:
- 1 months
- Validity of Tender in days or months:
- 90 days
- Date of Publication/Invitation:
- 30/06/2021 13:20