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CfT: Request for Information (RFI) - Provision and Maintenance of an Enterprise IT Service Support Management Toolset

Buyer Organisation:
NI Water and its subsidiaries
Title:
Request for Information (RFI) - Provision and Maintenance of an Enterprise IT Service Support Management Toolset
CfT CA Unique ID:
NIW-685
Evaluation Mechanism:
Best Price-Quality Ratio
Description:
This RFI is a general market enquiry to identify potential suppliers of a Service Support Management (ITSSM) toolset solution providing a replaced and extended service with the aim of adding modern on-demand cloud services ensuring they are efficient and highly available. We are seeking to understand the market offering and in particular, the financial investment required to implement an ITSSM toolset, to inform our Business Case and subsequent tender specification.
Services, Works, Goods:
Services
CPC Category:
Computer and related services
Directive:
Old Utilities
Procedure:
Open
CfT Involves:
A Public Contract
CPV Codes:
72000000-IT services: consulting, software development, Internet and support
73000000-Research and development services and related consultancy services
79000000-Business services: law, marketing, consulting, recruitment, printing and security
79400000-Business and management consultancy and related services
79500000-Office-support services
79900000-Miscellaneous business and business-related services
72100000-Hardware consultancy services
72200000-Software programming and consultancy services
72300000-Data services
72400000-Internet services
72500000-Computer-related services
72600000-Computer support and consultancy services
72700000-Computer network services
72800000-Computer audit and testing services
72900000-Computer back-up and catalogue conversion services
Contact Point:
sourcing@niwater.com
Award per Item:
No
NUTS codes:
UKN UK
Above or Below Threshold:
Below
Time-limit for receipt of tenders or requests to participate:
09/11/2020 17:00
End of clarification period:
08/11/2020 17:00
Upload of documents within the clarifications:
Yes
Tenders Opening Date:
09/11/2020 17:30
Allow suppliers to make an online Expression Of Interest:
Yes
Contract awarded in Lots:
No
EU funding:
No
Multiple tenders will be accepted:
No
Contract duration in months or years, excluding extensions:
0 months
Validity of Tender in days or months:
90 days
Date of Publication/Invitation:
19/10/2020 12:46