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CfT: CFT438254 DfC The Appeals Service Northern Ireland - Replacement ICT System
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Buyer Organisation:
CPD - Supplies and Services Division
Title:
CFT438254 DfC The Appeals Service Northern Ireland - Replacement ICT System
CfT CA Unique ID:
SSD-644
Evaluation Mechanism:
Best Price-Quality Ratio
Description:
The Appeals Service (TAS) require a service provider to deliver, implement, support and continue to develop a replacement ICT solution to its current Northern Ireland appeals Processing System (NIAPS). The system will be the primary means of appeal case management / administration and the primary source of management information within TAS. A critical aspect is the ability to provide reports on performance against targets set by management. The primary objectives of the replacement ICT system are: To provide enhancements that will be of benefit to customers and users in the processing of TAS cases; • Improved access for customers, in line with ‘Digital First’ policy; • Improved responsiveness to user / customer needs; • Improved operational efficiency delivering an improved and consistent quality of service to customers; • Improved productivity and cost reduction by eliminating eliminating duplicate data held outside of NIAPS; and • Improved management reporting facility.
Procurement Type:
Services
CPC Category:
Computer and related services
Directive:
2014/24/EU (Classic)
Procedure:
Competitive with negotiation
CfT Involves:
A Public Contract
CPV Codes:
48000000-Software package and information systems
48100000-Industry specific software package
Contact Point:
ssd.admin@finance-ni.gov.uk
Publish on behalf of:
Department for Communities NI
Participating bodies:
Award per Item:
No
Inclusion of e-Auctions :
No
NUTS codes:
UKN0
Estimated value (GBP):
Above or Below OJEU Threshold:
Above
Time-limit for receipt of tenders or requests to participate:
25/02/2019 15:00
Deadline for dispatching invitations:
End of clarification period:
15/02/2019 15:00
Upload of documents within the clarifications:
Yes
Tenders Opening Date:
25/02/2019 15:30
Allow suppliers to make an online Expression Of Interest:
Yes
Contract awarded in Lots:
No
EU funding:
No
Multiple tenders will be accepted:
No
Contract duration in months or years, excluding extensions:
5 years
Validity of Tender in days or months:
6 months
Date of Publication/Invitation:
24/01/2019 15:41
Publication Date of Contract Award Notice:
OJEU link:
Contract Award Date:
Date Accepted by Contractor: